Real Estate and Referrals
After you have laid the groundwork for your real estate investing business by establishing a solid power team, acquired the educational foundation necessary, and done a few deals, your sights will undoubtedly turn to expanding your business. How you market your business at this point can vary dramatically. The most common approach people take is to proceed as they had up to this point, through hard work and getting out there, calling on properties, and through the marketing that had been effective for them up to this point. While this will be included as an aspect of almost every real estate investor, it will also limit you if it is the only avenue you can take. You only have so many hours in the day, and even the most efficient, hard-working individual has a limited supply of time.
Because of our limited time, one way in which many successful real estate investors expand their real estate investing business is through referrals. You are professional in your approach, so it would be natural that those you do business with would like to refer others to you, right? This may seem completely logical, but if you simply sit by your phone, waiting for those you deal with to send referrals your way, then you will have a lot of spare time on your hands. To get your referral marketing going, you are going to have to invest some time, along with losing any shyness you have, in asking for referrals from others.
Here are a few areas that cover the basics of a referral marketing program. One of the keys to all of this is for you to be someone worth doing business with. If you offer a good service, then your referral marketing program will have a greater chance of success as others will be far more likely to refer those people they know and come into contact with.
Get the Word Out
The most obvious place to start is to ask buyers, sellers, and renters you deal with for referrals. Business associates can also be another source for your referral program, and an expanding network can lead to referrals going both ways on deals that might not be right for you, but work well for others with their own real estate investing business. A nice way to entice those whom you ask for referrals to put thought or time into them is to offer up some sort of compensation or incentive. Some states consider referral fees in certain real estate transactions as real estate commissions, and limit payment of commissions to licensed real estate agents and brokers. Be sure any compensation you offer referral sources is legal in your state.
You are not going to be in contact with most past buyers or sellers on a weekly or monthly basis, so keeping an organized list of your past contacts. Checking on them from time to time will remind them of you, and that you welcome their referrals. No matter who you deal with, be genuinely interested in their side of the deal, and they will be more likely to help you out with what you need. A past buyer who only thinks you are contacting them for a referral will likely be a poor source of help.
Establishing Yourself as an Expert
There are only so many people you will come into contact with during the course of your real estate dealings. To expand your referral marketing program to a larger level, you will need to find new venues. As a general rule, those interested in real estate love information and knowledge. Even simple steps, such as starting a blog, a quarterly electronic newsletter, or submitting articles to venues that can get you published, can go a long way in establishing your credibility.
In this process, you never want to pass on an opportunity to speak at a professional meeting or conduct a workshop, if the opportunity arises. At first, it would be unlikely for you to be invited to speak at such an event, so you should try to attend functions that might have referral opportunities whenever possible. This, by its nature, is an efficient use of time in expanding your real estate business
Become the People Person
If you take a genuine interest in people, then they are likely to take a genuine interest in you. You chose to become a real estate investor, so never pass up the opportunity to meet new people. At professional meetings, go out of your way to meet new people. When the opportunity arises in everyday life, don't be shy. Sure, not every person you meet will be a good opportunity for a referral, but one of them eventually will. Plus, you will work on your people skills, and become more invested in humanity while you are at it. Sounds like a win-win situation. Becoming involved more with people also means that you should look to become involved more in community groups and professional organizations.
Become the Professional
During your entire referral process, you should strive to be the consummate professional. Follow up on referrals once you have received them, send a thank you note for referrals received, and have business cards and marketing materials that clearly state that you welcome referrals. These are just a few items that go a long way to helping your professional image. The basics are important here: be courteous, be prompt, be thorough. Applying these to your marketing program will go a long way to helping your overall real estate investing program.
There is no doubt that real estate investing is not for the shy at heart. For those that wish to invest themselves in this venture, the rewards can truly transcend the material gains from real estate.